Showing posts with label BT SPORT. Show all posts
Showing posts with label BT SPORT. Show all posts

Wednesday, 27 July 2016

BT

Well I opened my on-line BT bill on the 11th of the month and straight away I notice there are changes on the bill. The first was a refund of 6 days payment and recharged at a higher price, I thought that once they had accepted a payment for a service that payment was legal and binding. Says something about BT if they can refund a payment then submit another bill for a new higher price!
Straight away a look up another provider and sign up as I never received any notification from BT that they were putting the price up, either through snail mail or email, I then look up cancelling mid contract and one of the first results gives me this http://consumers.ofcom.org.uk/news/protection-for-consumers-against-mid-contract-price-rises/
It basically says that they should allow customers to move without any penalty mid contract if they increase the prices I sent this and the relevant part, plus the whole link to Libby Barr at BT needless to say I heard feck all, so posted on their facebook page which they took down but contacted me asking for details which they got.
They gave me a reference number and claimed to get back in 48 to 72 hours, we are now 22 hours from the 72 hour mark and still no response. The price increase may be minimal in the terms of BT but they conned me 12 months ago into signing up to BT SPORT to stop the payment of £5 a month they now give it free to broadband users so like I said I feel conned into signing up to an 18 month subscription, in a way their price rise has come as a bit of a blessing in disguise that should allow me to free myself from the clutches of BT, even if the new provider I chose is owned by BT and the only network I can get BROADBAND on is a BT line, that is until Virgin put their network in round here.

Saturday, 13 June 2015

SMART METERS AND BT SPORTS

So everyone is supposed to have a smart meter by 2020, or the end of, for nearly a year now I have been waiting to be informed that they can provide me with a smart meter, well last week I got an email saying I could upgrade to one.
The thing is that although the GAS METER is outside the ELECTRIC METER is inside in a cabinet behind 2 sliding doors and it says that if access is restricted to call them. I am not going to call them, instead I am not going to bother I will continue to send in meter readings as and when,  I don't mind doing this even though others I know, my mother been one, saying I should have it installed. But to be honest I got my utility bills down to less than £10 a week for both, and I intend to get them down more.
The utility company will have to knock on my door whenever they decide to do them as they are going to get no help from me. I am fully prepared to submit readings to them every few months and continue to do so, my eyes maybe getting a bit old but I can still send them the readings on the phone app.

Now BT SPORTS they have just informed me that unless I renew for 18 months they will charge me £5 a month for their sports channels. And as they have got the Euro stuff as well that leaves BT, along with sky holding just about all the sports rights for football in the UK, but as I have said regardless of been a customer of theirs if they start to charge for watching they can whistle I will move Broadband provider, even if I have some months left on my yearly subscription to the line rental (12 months for the price of 10) I will even buy the son a SMART TV and cancel the TV license. They won't get through the door if they turn up, I subscribe to NETFLIX but will subscribe to other services as well to get the best of all.
I did the 18month renewal but if they ever want payment for sports then it either goes or I change my provider.